General FAQs

Question

What is a jawn?

Answer

Jawn is Philadelphia slang for anything…literally anything. A jawn can be used as an all encompassing substitute for any person, place, or thing.


Question

What is a “Break”?

Answer

A box break is an event in which a box(es), case(s), and/or pack(s) of cards are divided up among collectors who purchase the right to receive them as part of a random drawing. The events are promoted as providing an opportunity for baseball card and sports memorabilia fanatics to obtain valuable cards at an affordable price. Here’s a great explanation provided by Cardboard Connection


Question

What is a “Rip & Ship”?

Answer

A Rip & Ship is an event where a collector buys unopened cards, watches the seller “rip” (open) them, and then the seller mails the cards to the collector. Rip & ships are attractive to collectors for many reason. First, rather than leaving their home, the collector has the ability to choose among many types of cards and have them opened immediately. No searching local Target or Walmart stores to find cards. No waiting for unopened cards to arrive in the mail. The buyer gets the satisfaction of seeing their cards ripped and then the enjoyment of seeing them again when they arrive in the mail. There’s also often a great community around rip & ships where other collectors can comment on your rips as they occur.


Question

How does randomization work?

Answer

Many breaks (not all) use randomization to determine which slots go to which collectors. This gives every collector the same odds of getting the better slots. Breaker Toolbox performs this randomization automatically once a break has been filled. See our Randomization Policy here.


Question

Will I receive all cards or just the “hits”?

Answer

Any rip & ships or breaks will ship all cards unless the event is noted as “Hits only”. On the home screen, this can be seen at the bottom left corner of the event logo. When in a event, click on “Seller Details” to determine if you will receive all cards or just your hits.


Question

What web browsers can I use to access Breaker Toolbox?

Answer

Breaker Toolbox supports the following browsers:

  • Android: Chrome and Firefox
  • iOS: Safari
  • Windows: Chrome, Firefox and Edge
  • MacOS: Safari, Chrome, Firefox, Edge

Click here for more information.


Question

I am unable to see video. Is there a problem with the site?

Answer

Please check your browser to see if is listed in the browsers we currently support.

  • Android: Chrome and Firefox
  • iOS: Safari
  • Windows: Chrome, Firefox and Edge
  • MacOS: Safari, Chrome, Firefox, Edge

If using a smart phone, ensure your browser has access to the microphone.

iPhone:

  • Open Settings
  • Click Safari
  • Click Microphone
  • Ensure either Ask or Allow are checked

Question

Can I watch the video after a break or rip & ship ends?

Answer

Shortly after an event ends, a recording of the event will appear in the Past Events view.


Question

Can I change to dark mode on my phone?

Answer

To change to dark mode on your phone, click on the toggle in the upper right corner once in any live event.


Question

When does a break get randomized?

Answer

Breaks which require randomization will automatically randomize immediately once the last available slot has been sold. The randomized results can be viewed by clicking on the event and then expanding the Randomized Results section once inside the event detail.


Question

How long after the event ends until I can see the video?

Answer

Playback videos take time to process so they are not immediately available. Depending on several factors, including the length of the event, the time it takes for the video to appear may vary.



Question

How do I add a favorite?

Answer

You can favorite an event or a seller. To favorite an event, click on the event and then click the bookmark icon in the upper left corner. To bookmark a seller, click on the seller’s name and then click the heart icon.

If you favorite an event, only that event will show up in your My Favorites view. However, if you favorite a seller, all of that seller’s events will appear in your My Favorites view.


Question

Can I bookmark specific points of a live event to watch later?

Answer

Bookmarks allow you to navigate directly to a particular spot in the live event when watching the video afterwards. Anytime you see something during a live event that you may want to watch again, simply click on the bookmark icon. Later, you can navigate directly to that spot in the playback video.


Question

In a break, what are the rules for determining what team a card goes to?

Answer

Determining which team gets a particular card can get complex. Sellers may define their own rules for breaks. However, BreakerToolbox.com also has a standard set of rules for breaks which are to be used when questions arise. You can find those rules here.


Question

Do you allow wars?

Answer

BreakerToolbox.com allows sellers to offer wars. However, the seller must clearly state the rules of the war. You can find a standard set of rules here that can be used when issues arise.

Close Bitnami banner
Bitnami