Privacy Policy

This Privacy Policy describes how breakertoolbox.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect information about your device and your interaction with the Site, along with information necessary to process purchases and provide customer support.

Device Information

• Examples: browser type, device, general location/time zone, cookie information.
• Purpose: to load the Site accurately and analyze usage to optimize it.
• Source: collected automatically via cookies, log files, and pixels (Facebook Pixel/Google Analytics).

Order Information

• Examples: name, billing/shipping address, payment information (cards, PayPal, Venmo), email, phone number.
• Purpose: fulfill orders, process payment, arrange shipping, communicate, screen for fraud.
• Disclosure: shared with our payment processors.

Customer Support Information

• Examples: order number, transaction date, name, address, payment information, email, phone number.
• Purpose: to provide customer support.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. Parents or guardians who believe their child has provided personal information should see “Deletion of User Data” below.

Sharing Personal Information

We share personal information with service providers as needed to operate the Service, and to comply with applicable law, subpoenas, or lawful requests.

Behavioral Advertising

We use Google Analytics to understand Site usage — read more at Google's privacy policy or opt out via the Google Analytics opt-out. We may also share usage and purchase information with advertising partners.

You can opt out of targeted advertising via Facebook, Google, or the Digital Advertising Alliance.

Your Rights (CCPA)

California residents have the right to access, port, correct, update, or request deletion of their personal information. Contact us using the information below to exercise these rights, including designating an authorized agent.

Cookies

We use functional, performance, advertising, and content cookies to improve your browsing experience. Session cookies expire when you stop browsing; persistent cookies typically expire between 30 minutes and two years. You can manage cookie preferences through your browser settings, though this may affect site functionality.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data practices in response to them.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons.

Deletion of User Data

You have the right to request deletion of your personal data. We may retain certain information where a legal obligation exists.

Option 1 — Email: Email support@djawn.com with the subject line “User Request To Delete Data” and include your first/last name, account mailing address, the total of your last purchase (if applicable), and a statement requesting deletion of all personal data.

Option 2 — Chat: Log in to Breaker Toolbox, open the Breaker Toolbox Chat module, and send a message to Breaker Toolbox Support requesting deletion of your personal data.

Contact

For questions or complaints about our privacy practices, contact support@djawn.com or by mail:

DJAWN LLC
Attn: Privacy Dept.
109 Ravenhill Rd
Phoenixville, PA 19460
United States

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.