Breaker Toolbox
Help Center
Guides for setting up your store, running breaks, streaming, and getting paid.
Build your store, connect payments, and plan your first break.
Run a private practice break end-to-end before going live.
Broadcast one break to YouTube, Instagram, Facebook & TikTok at once.
Selling on Breaker Toolbox requires applying and getting approved — it's not instant signup. Turnaround is typically about 3 business days, so plan your first break a little ahead of when you'd like to go live.
Add them from your Products page — see the Breaker Setup Guide for the walkthrough.
Write a clear, complete description, and tag your products with searchable terms — things like the sport, manufacturer, or box type. Buyers searching for “football” or a specific brand will find your listing faster if it's tagged accordingly.
Beyond any promotion Breaker Toolbox itself provides, you're welcome to share your events on social media or anywhere else your audience is. Once a break is planned, you can copy that event's direct URL and link buyers straight to it. If you want to use official Breaker Toolbox logos or branding in your promotion, reach out to support@djawn.com first to make sure you're using approved assets.
Generally, yes — details like the event name, date, and time can typically be updated any time before the break starts. Cancelling a break is also possible before it starts, but can't be undone once confirmed, so double-check before you do.
You can typically adjust quantities on existing products during a live event. Newly added products, however, may not show up as available until the next event — plan your full product list ahead of time when possible.
Breaks can be cancelled any time before they start. Once cancelled, any purchased spots are automatically refunded to buyers — see the Refund Policy for details.
Payouts follow the standard settlement schedule of whichever processor you've connected — Stripe or PayPal. Check your connected account's own dashboard for the exact timing on a given payout.
No — orders should ship to the address the buyer has on file. If a buyer needs to update where their order goes, have them update their profile address before you ship.
Every breaker agrees to the platform's code of conduct. Read the full Breaker Policy.
Handle it the same way you would any customer service issue — communicate clearly with affected buyers through the platform, and make it right where you can (see the “every purchase must receive an item” rule in the Breaker Policy). If you need platform-level help, reach out to support@djawn.com.
Reach out to support@djawn.com — include what you have in mind and someone will follow up.